Weine investigates the survivors’ attempts to reconcile the contrasting, collective memories of having lived in a smoothly functioning, multiethnic society with the later memories of the ethnic atrocities. He discusses the little-known group concept of merhamet. Denoting compassion, forgiveness, and charity, merhamet was a critical cultural value for the Bosnian Muslims.
Weine also explores how ethnic cleansing was justified from the vantage point of psychiatrists who played prominent roles in instigating the horrors. He also provides personal portraits of leaders such as Jovan Raskovic and Radovan Karadzic. He concludes by describing the recovery efforts of survivors—how they work to confront the destructive nature of their memories while trying to bring about healing, both individually and collectively.